Frequently Asked Questions

What makes Luxe Pet Food different?

Luxe is more than raw feeding. Our recipes were developed over 10 years with a leading US pet nutritionist and combine premium human-grade proteins, freeze-dried organic superfoods and 25+ healing herbs and botanicals that you won't find in ordinary raw pet food.

How does the home delivery service work?

Simply choose your dog's meals and subscription, and we'll deliver your frozen raw pet food straight to your door. Your order arrives frozen and ready to store in your freezer until feeding time.

How do I transition my dog to Luxe Pet Food?

Most dogs can transition gradually over 7-10 days by slowly increasing the amount of Luxe while reducing their current food. This gentle approach helps support healthy digestion and allows your dog to adjust comfortably to their new diet.

What recipes do you offer?

Luxe currently offers six premium biologically appropriate raw pet food recipes: Aussie Beef, Free Range Chicken, Grass-Fed Lamb, Wild Venison, Wild Goat and Wild Kangaroo. Each recipe is complete and balanced, featuring human-grade proteins, nutrient-rich organs and our exclusive blend of herbs and botanicals.

Is Luxe Pet Food suitable for dogs with allergies or sensitivities?

Yes. Luxe offers single-protein recipes including Wild Venison, Wild Goat and Wild Kangaroo, which are excellent options for dogs with food sensitivities, itchy skin or digestive issues. These recipes also contain omega-rich oils, probiotics and anti-inflammatory ingredients to help support overall health.

How do I store Luxe Pet Food?

Luxe should be stored frozen until needed. Simply thaw meals in the refrigerator before feeding and keep refrigerated once thawed, following the storage instructions provided with your order.

Can I change my subscription or skip a delivery?

Yes. You can manage your subscription at any time, including changing recipes, updating delivery frequencies or skipping upcoming orders to suit your dog's needs.

How do I calculate the right portion for my dog?

Your dog's ideal serving size depends on their weight, age, activity level and body condition. Use our feeding calculator on the product page as a guide, and adjust portions as needed to help maintain a healthy weight.

Can I mix Luxe with kibble?

Yes. While many owners choose to feed Luxe as a complete diet, it can also be mixed with your dog's current food as part of a gradual transition or to enhance their existing meals with fresh raw nutrition.

How do I get started?

Simply choose your dog's preferred recipes, select a subscription plan and place your first order. We'll deliver frozen fresh raw pet food straight to your door so your dog can start enjoying the benefits of premium nutrition.